Media
The Very Group enhances customer experience with new delivery option
June 1, 2026
The Very Group, which operates digital retailers Very and Littlewoods, has partnered with InPost UK to give customers greater choice and control over how they receive their parcels.
The multi-category retailer has introduced the new delivery option, allowing customers to collect orders from InPost’s nationwide network of over 14,000 lockers for the first time. As well as standard delivery, the new partnership will also offer customers a next-day delivery option for those who need it sooner.
The integration follows Very’s successful roll-out of InPost Lockers for returns earlier this year. Since introducing the new returns option, over 30% of the online retailer’s returns have been processed through InPost’s Locker network, reflecting a broader shift in UK consumer behaviour, with 58% of consumers now saying parcel lockers are a better option than home delivery and two in five UK adults already using them regularly*.
Sean Hallows, chief operations and technology officer at The Very Group, commented: “Here at Very, we’re always looking for ways to enhance the customer experience and the introduction of InPost lockers does exactly that.
“We know that the families we serve are tight on time, so to be able to give them the option to collect their delivery at a time that suits them, from a convenient location, really does offer a new level of ease. The expansion of our delivery network is just one of the many ways we’re enhancing the customer experience to deliver on our purpose of helping families get more out of life”
Jon Nicholson, Chief Commercial Officer at InPost UK, said: “Very is a retailer that genuinely understands its customers and extending our partnership into outbound delivery made complete sense. When over 30% of their returns were already coming through our locker network, that told us the demand was there and customers were actively choosing it.
“More and more retailers are recognising that giving customers a genuine choice over how they receive their parcels creates a better experience for everyone.”
InPost UK Locker delivery, which will be free on standard orders over £30, is the latest addition to the online retailer’s network of delivery options.
*InPost Parcel Anxiety Research, conducted by Yonder Data Solutions (January 2026)
Contact information
Media relations
Claire Newmarch, External Communications Manager: [email protected]
Notes to editors
*InPost Parcel Anxiety Research, conducted by Yonder Data Solutions (January 2026)
About The Very Group
With annual revenue of over £2bn, The Very Group is a unique digital business that combines online retail and flexible payments. Our digital retail brands, Very and Littlewoods, help to bring 2,000 desirable labels within easy reach of more customers.
Across electrical, home, fashion and more, we sell everything our 4.2 million customers could need, except food. And our flexible payment options, which are provided responsibly via our Very Pay platform and regulated by the Financial Conduct Authority, help our customers manage their household budgets.
We have over a hundred years of history behind us, but at our heart there is a passion for change – to constantly improve what we do, to innovate with data and technology at our core and to be the best possible place to work.
For more information, follow us on LinkedIn and Instagram.
About InPost
InPost (AEX: INPST) is a leader in logistics solutions for the e-commerce industry in Europe. Founded by Rafał Brzoska, InPost is now a leading delivery platform for e-commerce, which has revolutionised the parcel market in Poland. The first Parcel Locker appeared in Kraków in 2009 and quickly became an indispensable part of online shopping and guaranteed speed and convenience.
Today, the InPost network is Europe's largest and most convenient automated parcel collection and delivery system, with almost 95,000 out-of-home points including almost 65,000 APMs and over 30,000 PUDO points in 9 countries (UK, France, Poland, Italy, Spain, Portugal, Belgium, Luxembourg, the Netherlands) as of Q1 2026. InPost has over 14,600 APMs across the UK.
InPost also provides courier and fulfilment services to e-commerce sellers, working with around 100,000 e-tailers. In 2025, the company handled nearly 1.4 billion parcels, achieving a 25% year-on-year growth.
The InPost Group has a decarbonization strategy aiming to reach net zero emissions across its entire value chain by 2040, compared to its 2021 baseline. These targets were approved by the Science Based Targets initiative (SBTi) in March 2023 and are aligned with the Paris Agreement and the goal of limiting global temperature rise to 1.5°C. The Group regularly monitors its carbon footprint, improves data quality, and reports on its progress. More information can be found in the InPost Group's annual report.
For more information visit our website or follow us on LinkedIn.
