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Shop Direct proposes to close standalone clearance operation

October 10, 2018

Shop Direct has announced proposals to close its standalone clearance operation, Littlewoods Clearance, which comprises seven UK stores branded ‘The Outlet’, websites including ‘Bargain Crazy’, and a Bolton-based fulfilment centre and head office team.

The proposed move would impact 143 permanent colleagues, with whom Shop Direct will soon enter into a period of consultation, and six agency colleagues. If enacted, redundancies are anticipated as a result of the proposed closures, which are expected to be completed by the end of February 2019.

Littlewoods Clearance sells unsold stock from Shop Direct’s retail brands, including and

Sam Perkins, group retail director at Shop Direct, commented: “While it has been successful in clearing unsold stock for many years, our standalone operation Littlewoods Clearance is expensive to run and is losing money. Aware of this, and the need to continue our digital transformation, which has seen us remove the catalogue and consolidate brands in recent years, we reviewed alternative options for clearance.

“We found that selling unsold stock in bulk to third parties is the most efficient way to clear it. Simplifying our approach in this way will allow us to free up money to invest further in our digital future and focus on our core pureplay online business.

“The proposal to close Littlewoods Clearance is a difficult decision, but one we believe is necessary for our business. Our priority is to provide a fair outcome for our team and we’ll do everything we can to support potentially impacted colleagues. The company’s recognised trade union, Usdaw, is aware of the proposals, and we are keeping them updated on progress.”

Potentially impacted colleagues by location

LocationPotentially impacted colleagues

Bolton head office



Croal fulfilment centre, Bolton


Bulwell store, Nottinghamshire


Ebbw Vale store, Blaenau Gwent


Flint store, Flintshire


Heckmondwike store, West Yorkshire


Llandudno store, Conwy


Newtown store, Powys


Wisbech store, Cambridgeshire




Media enquiries

Shop Direct

Lauren Young              07919 228622

Dave Lafferty               07552 283266


Eilis Murphy                 0207 404 5959

Cerith Evans                0207 404 5959