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We’re investing to set science-based targets and become a carbon-neutral business by 2040.

As part of our commitment to the British Retail Consortium’s Roadmap to Net Zero, we will reach net zero in direct emissions from our operations by 2025, with our entire product value chain from supplier to customer reaching net zero by 2040.

In our most significant step towards net zero during 2020/21, we switched to renewably sourced energy for all of our UK operations, reducing our carbon footprint by approximately 70%.

To play our part in tackling climate change, we are now working with environmental reporting expert Carbon Intelligence to map and analyse our total carbon footprint, before setting science-based carbon reduction targets.

Wind turbines

Cases studies

Planet stories

Our planet targets


Reach net zero at scope 1 and scope 2 by June 2025


Set science-based targets for scope 1, scope 2 and scope 3 by December 2022


Switch to green gas across our own operations by June 2022


Development carbon measurement tools for our logistics network by June 2022

Our planet progress

  • Switched to renewably sourced energy for all of our UK operations.
  • Ramped up our new fulfilment centre Skygate, which has been certified A rated for energy efficiency.
  • Offset all our inbound freight emissions via global nature-based projects though Kuehne and Nagel’s Net Zero Carbon programme.

Did you know 

We now move all containers to Skygate, our new fulfilment centre, via rail as opposed to road.

Did you know

We were one of the first 62 retailers to commit to the British Retail Consortium’s Roadmap to Net Zero.

Did you know

Having introduced a permanent hybrid working model, we will significantly reduce colleague travel to and from our sites over the coming years.

Did you know

We have downsized our UK estate, exiting older, inefficient buildings, helping to reduce our carbon footprint.